Customer Support
Contact Us
Need help with an order, delivery, or refund request? Reach out and our team will respond as quickly as possible.
Last updated: February 17, 2026
Check FAQ before opening a ticket
Most shipping, refund, and payment questions are answered instantly in FAQ.
Support Channel
Email support with your order ID and request details so our team can help quickly.
Typical response time: within 1-2 business days.
Before You Contact Us
- Have your order number ready.
- Include photos if reporting a damaged item.
- Review shipping and refund policies first for faster support.
- Check FAQ before contacting support for immediate answers.
Quick Answers Before Contacting Support
These answers resolve the most common pre-support questions and reduce response wait time.
How much is shipping?
Shipping cost is calculated at checkout based on destination, package size, and selected method.
How long does delivery take?
Most domestic orders arrive in 3-7 business days after dispatch. International orders usually arrive in 7-21 business days.
What is your return window?
Return requests should be submitted within 30 days of delivery for eligible items.